FAQs

Answers before you order.

Find answers about ordering, sizing, customisation, reuse, shipping, and support for Simply Polished press-on nails.

How do I place an order?+

Choose your design, quantity, length, and shape, then tap the WhatsApp order button to send a ready message with the product link.

Should I choose a 10-nail set or a 24-nail set?+

If you want to skip the hassle of measuring and sharing your nail sizes, choose the 24-nail universal-size set. It includes multiple sizes for an easier fit. If you prefer a more tailored fit, you can choose the 10-nail custom-sized set and share your nail measurements with us.

Can I customize a design?+

Yes. Customisation is available. You can share your design idea, reference image, colour preference, or any specific details, and we can create that for you.

Can I order the same design in another colour?+

Yes. Most designs can be customised with different colours.

How does nail sizing work?+

For a 10-nail custom-sized set, you can share your nail measurements with us on WhatsApp. If you are not sure how to measure, we will guide you step by step so your set can be made with the right fit. You can also choose a 24-nail universal-size set if you want to skip measuring.

What comes in the kit?+

Your kit includes the selected press-on nails, nail glue, glue tabs, buffer, alcohol prep pad, cuticle stick, and an application, care, and removal guide.

Can I reuse press-on nails?+

Press-ons can often be reused if removed carefully and stored well. It also depends on how gently the set is removed.

Do prices change for custom designs?+

Yes, prices may vary for custom designs. The listed prices are for the shown sets and may change based on the level of customisation, extra nail art, charms, embellishments, or complex design work. The final price will be confirmed before your order is made.

How long does a custom set take?+

Timelines depend on the design and current order queue. Send your design reference on WhatsApp and we'll confirm the expected making time before you place the order.

How long does delivery take?+

Processing usually takes 1-2 days as each set is handmade. Delivery usually takes 3-5 days for metro cities and 5-7 days for other areas after dispatch.

What is the return policy?+

Due to hygiene reasons and the handmade/custom nature of our press-on nail sets, orders are non-returnable and non-exchangeable. Please check your sizing, design, and order details carefully before placing your order.