How Simply Polished handles your information.

This policy explains how we handle information shared while ordering premium handcrafted press-on nails from Simply Polished.

Information we collect

When you place an order or contact us, we may collect your name, phone number, address, nail measurements, order preferences, customisation notes, and payment or delivery details needed to complete your order.

How we use it

We use your information to confirm orders, make your selected nail set, arrange delivery, provide tracking, respond to support requests, and improve the ordering experience.

Sharing information

We share only the details needed with delivery, payment, or support partners involved in fulfilling your order. We do not sell customer information.

Retention and requests

Order conversations may be retained for support, repeat orders, and business records. You can contact us on WhatsApp or Instagram to request an update or deletion where applicable.