Terms of service

Terms for Simply Polished orders.

These terms apply when you browse, contact, or order premium handcrafted press-on nails from Simply Polished.

Last updated: 26 July 2026

Orders

Ready-made sets may be purchased through the website. WhatsApp and Instagram are available for sizing help, questions, and customisation requests. Please review the product, quantity, size, length, shape, customisation, price, and delivery details before paying.

An order is accepted only after we confirm the order details and payment status. We may contact you if details are missing, mismatched, or unclear.

Handmade products

Every set is handmade, so small differences in placement, colour appearance, size fit, and finish may occur. These differences are part of the handcrafted process.

Product photos, customer review screenshots, and catalog images are shown for reference. Screen settings and lighting can affect how colours appear.

Pricing and customisation

Listed prices apply to the shown designs and selected quantity at the time you order. Extra art, charms, complex customisation, rush handling, or special requests may change the final price.

If there is a catalog, site, or cart pricing mismatch, we will confirm the correct amount before accepting or fulfilling the order.

Payments through Razorpay

Online payments are processed securely by Razorpay under its applicable terms and privacy practices.

Your order is confirmed only after Razorpay reports a successful payment and we match it to the order. We may contact you if a payment is pending, unsuccessful, or cannot be matched.

Order tracking and messages

Order tracking may require your order number and matching phone number or email address. Please enter accurate contact details so we can confirm payment, sizing, dispatch, delivery, and support updates.

If you message us on WhatsApp or Instagram, those platforms may process your message and profile information under their own terms and privacy policies.

Analytics, ads, and Meta tools

The website uses analytics and advertising tools, including Meta tools, to measure store performance and improve ads shown on platforms such as Facebook and Instagram.

By using the website, you understand that these tools may use cookies and related information as described in our Privacy Policy.

Shipping, returns, and support

Shipping timelines and return policy details are listed on the Shipping and Return Policy pages. Support is handled through WhatsApp, Instagram, or email.

Because press-on nails are made to order and may be customised for fit or design, cancellations, returns, and exchanges may be limited once work has started or the order has shipped.

Website use

Please do not misuse the website, interfere with checkout or tracking systems, scrape private order data, submit false payment confirmations, or use content and images without permission.

We may update these terms when our store, payment methods, analytics setup, or legal requirements change. The latest version posted on this page applies to future browsing and orders.